Support & Maintenance

Support & Maintenance

You need to be sure that your support team can quickly identify your issues and fix them to get your business back on track. HTG’s support and maintenance service provides a cost-effective, reliable way to ensure that your users have the support they need when something goes wrong. With HTG and our comprehensive IT support services, you can rest assured that troublesome issues are identified and rectified in a prompt and efficient manner.

We understand that time is of the essence. That’s why our business IT support is available on shore, locally and nationally across the United Kingdom. Twenty-four hours a day, seven days a week. Whenever you encounter a problem, we are there to help resolve it as quickly as possible.

We offer support for the following, all undertaken by our experienced IT experts:

Computer Hardware – Servers, PCs, Laptops and Peripherals

Network Hardware – Switches, Routers, WLAN Access Points,

Software services – Microsoft, VMware, Citrix, Novell, Cortado, Xangati, Office 365

Performance Improvement Planning  (PIP) – If your systems are running slow and impacting your business we are here to help.  Use our expertise and experience to help you pin point the cause of the issue in timely and cost effective manner.

At HTG we pride ourselves on excellent customer service along with competitive service rates that we can tailor to your needs. We can offer small business IT support or maintenance on a larger scale, on regular service contracts, on-call, pay as you go basis or remote only solutions. We have a plan to suit every business model, and the expertise across the board to offer a range of solutions, from computer repair services to IT maintenance and support.

We can offer you a wide range of benefits, including:

A single point of contact for your IT support and service

Support from certified professionals who can identify and fix issues quickly

On demand advice and support for hardware and software issues

Support for hardware and software installations

Preventative Proactive  maintenance

For more information, or to request a quote regarding our computer support services, get in touch with us today, and find out how we can safeguard your business from hardware issues.

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Contact us

Howell Technology Group
One Trinity Green
Eldon Street
South Shields
NE33 1SA

T. 0191 4813446

Email us

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